Call Centre

The Gigaforce call centre implements phone and email based sales campaigns to target consumers and businesses across Australia. Our highly experienced, comprehensively trained call centre teams can operate around the clock to ensure your campaign gains the greatest exposure.

Inbound calls

The Gigaforce inbound call service can manage your sales process from end to end - freeing your own staff to get back to core duties and ensuring your customers always receive the most professional response to their calls.

Choose our inbound call service to:

  • Accept sale orders
  • Manage enquiries generated through marketing campaigns
  • Offer trouble shooting

Case study to be supplied

Outbound calls

Our outbound call service is highly flexible to maximise the impact of your marketing strategy. Using state of the art technology and a professional approach, our sales personnel can efficiently contact your customers to initiate appointments, close sales and confirm orders.

Choose our outbound call service to:

  • Follow up direct marketing campaigns
  • Arrange sales appointments
  • Confirm sales orders
  • Provide post purchase customer service

Case study to be supplied